App · RETAIL · Retailer App

Eliminate ordering delays and phone-order errors. Provide pre-approved, whitelisted retailers with their own digital ordering app featuring tier-based pricing catalogs, past order tracking, live financial ledgers, and trade promotion claims. Every order placed by your retailers lands instantly into your existing operational system without manual re-entry.

Book a demo See the whole platform

The narrative

Every capability in the module belongs to one sequence.

BROWSE
ORDER
TRACK
RECEIVE
SETTLE

01 · The problem

Routine retailer queries regarding product pricing, dispatch status, and outstanding payments require constant follow-up calls. Your field sales representative spends on-site visits capturing manual orders instead of expanding distribution and growing revenue.

02 · What Harbor Suite does

Catalogue with the retailer's own price band, cart and reorder, order tracking with invoice and delivery challan, ledger with ageing and payment record, schemes with claim submission, stock signal and returns.

03 · The outcome

Retailers self-serve the answers and place their own orders. Order capture stops depending on a phone call, and the visit becomes a sales conversation again.

Inside the module

01
Catalogue & Own Pricing
Their price band, their applicable schemes, their SKUs — searchable and browsable.
02
Cart & Reorder
Place an order, or repeat a previous one in two taps, with order rules applied at entry.
03
Order Tracking
Placed, confirmed, dispatched, delivered — with invoice and delivery challan to hand.
04
Ledger & Outstanding
Balance, ageing and due reminders, with a payment recorded against a reference.
05
Schemes & Claims
What they qualify for, progress toward the next slab, and a claim raised with proof.
06
Stock Signal & Returns
Availability before ordering, and return or replacement requests against an invoice.
07
Notifications & Reach
Scheme live, order dispatched, payment due — and a direct line to their mapped officer.